(a) These Terms and Conditions govern the use of Paradise Waterbikes’ services, website, and participation in our tours and activities.
(b) By booking or participating in our services, you agree to comply with these Terms and Conditions.
(a) Accessing, booking, or participating in any activity provided by Paradise Waterbikes indicates your acceptance of these Terms and Conditions.
(b) If you do not agree, please do not use our services.
(a) Bookings can be made online, by phone, or in person.
(b) Full payment may be required at the time of booking unless otherwise arranged.
(c) We accept major credit cards and other methods as indicated on our website.
(a) Customers may cancel bookings by contacting us directly.
(b) Cancellations made more than 24 hours before the scheduled activity may be eligible for a refund or rescheduling.
(c) Cancellations within 24 hours of the scheduled activity may incur a cancellation fee or forfeit payment.
(d) Paradise Waterbikes reserves the right to cancel or reschedule activities due to weather, safety, or operational reasons. In these cases, customers will be offered a full refund or an alternative date.
(a) All participants must meet minimum age, height, or health requirements specified for each activity.
(b) Participants may be required to sign a waiver or acknowledgment of risk prior to participation.
(c) Paradise Waterbikes reserves the right to refuse service to anyone deemed unfit or under the influence of alcohol or drugs.
(a) All participants must follow safety instructions and guidelines provided by staff.
(b) Inappropriate, unsafe, or disruptive behavior may result in removal from the activity without refund.
(a) Activities may be delayed, rescheduled, or canceled due to weather or safety considerations.
(b) Paradise Waterbikes will notify participants of changes as soon as possible.
(a) Participation in Paradise Waterbikes activities involves inherent risks.
(b) By participating, you acknowledge and accept these risks. Paradise Waterbikes is not liable for loss, injury, or damages except where required by law.
(a) All content on our website, including images, text, and branding, remains the property of Paradise Waterbikes.
(b) No part may be reproduced or used without written permission.
(a) Our website or services may include links to third-party sites. Paradise Waterbikes is not responsible for the content or privacy practices of external sites.
(a) Paradise Waterbikes may update these Terms and Conditions from time to time.
(b) Updates will be effective upon posting on our website. Please check regularly for any changes.
(a) For questions or concerns regarding these Terms and Conditions, contact us at bookings@paradisewaterbikes.com.au or 07 5539 0222.
